The short answer to the question does my business need managed IT support services is yes, it does. As a business owner, you know the importance of modern technology and staying relevant in a fast-moving world, but all of that is easier said than done if you don’t have a dedicated IT department at your disposal. Unfortunately, having an IT department is not a reality for most business, but that is where companies like us come in. Working with CATS technology solutions group is like having your very own outsourced IT department.
It Will Take the Burden Off Your Employees
Employees get frustrated when they are constantly having to waste their time doing tasks or fixing problems that are outside of their job description. Without a designated IT person or managed IT support services on call, Sharon from accounting who “has a knack” for computers gets roped into fixing everyone’s server issues and getting everyone into the network. Meanwhile, Sharon’s actual accounting duties are piling up, and she is highly frustrated because her work is falling behind while she is asking her coworkers, “did you try turning it off and back on again?”
You Will Be Able to Grow and Grow
Everyone knows about a company that purchased state of the art software back in the early 2000s, but now, it is sorely outdated. So, they bought another program to do the extra things that needed to be done, but the only problem is the old program doesn’t speak to the new program. Employees spend hours per day manually entering the things that won’t transfer from one to the other, and at the end of the year, countless hours are wasted because your technology wasn’t up to snuff. Managed IT support services eliminate your inability to grow by creating scalable cloud services.
Your Business Will Be Safe and Secure
No matter what kind of business you are in, your customers are trusting you with data that they expect you to keep secure. Whether you are a restaurant that takes credit cards or a health care provider with files of private medical information, your customers depend on you to keep the information safe. Hackers target small and medium-sized businesses because of the lack of security.
Keep your customers’ and business partners’ trust by maintaining a secure network through managed IT support service like CATS technology solutions group.