Hiring a Transcription Service? 4 Questions to Ask

by | Apr 6, 2017 | Translation Resources

Recent Articles



Finding reputable transcription services online is easier said than done. Here are a few questions to guide you along as you pick your way through available options online:

What’s Your Industry?

Whether you’re in the legal or medical industry, this will wholly affect the kind of transcription services you’re bound to get. Some transcription companies cater to legal companies while others to medical institutions. Your industry will determine the talents you hire so keep that in mind. If you hire a translation service without experience in your industry, that could mean less-than-stellar results.

What’s the Turnaround Time?

Some transcription companies have a turnaround time of 24 hours, though others can provide results in a much shorter time frame. This usually depends on the length and type of your document. You could also ask for a rush job, though expect these to run to additional fees. If the company’s turnaround times go beyond the standard 24 hours, you might want to keep scouting around, the Business News Daily says.

What About Quality Assurance Measures?

The best kind of transcription companies have quality assurance measures in place. They have editors and proofreaders to run through the final product. That way, mistakes and errors can be caught and fixed. The last thing you want is a grammatical error in your translations that could derail the integrity of your document. With more people looking over those translations, you’ll have less mistakes to worry about.

Are They Trained and Qualified?

It’s best to go for transcription services online that have trained, certified and qualified transcriptionists on board. With the help of professional transcriptionists, you won’t have to worry about the loss of accuracy or any mistakes and errors in your documents. You can count on them to provide you with the best service and results possible.